GlamBug Warehouse Connect — Sell GlamBug Silver Jewellery in Your Shopify Store
GlamBug Warehouse Connect is our Shopify app. It puts our 925 silver catalogue in your own store, keeps stock and prices current, and sends us the orders your customers place, so we can pack them and ship them across India. You never hold stock.
This guide walks through how it works from the first connection to the first parcel, what it costs, and what happens to your customers' details.
Who the app is for
Warehouse Connect is for Shopify stores that sell in Indian rupees and want to add silver jewellery without buying stock first. It suits a boutique that wants a bigger range, an online seller testing jewellery, and a store owner who prefers to spend time on marketing, not packing.
You need a GlamBug supplier account. Ask for one on WhatsApp or by email and we will set it up. There is no minimum order quantity. Once your account exists, we give you a connection code to enter in the app.
Setting up: four steps
- Connect. Install the app on your Shopify store and enter the connection code we gave you.
- Choose what you sell. Tick the categories you want and set your markup. Products appear in your store with pictures, prices and live stock, and they stay current.
- Your customer orders. Orders that include our products reach us once they are paid. Your own products are never touched.
- We pack and ship. We process orders within 24 hours and ship across India. The tracking number goes back to your store.
The app lives inside your Shopify admin and has six tabs: Overview, Orders, Products, Pricing, Branding, and Plan and billing. Nothing is added to your store until you have chosen at least one category and saved a store-wide markup, so you control the first sync.
What you control
Categories
Our catalogue is a tree of categories and subcategories. Ticking a category ticks everything inside it. Everything you do not tick stays off your storefront, and if you untick a category later, its products are hidden from your store and come back if you tick it again.
Your prices
You decide how much to earn on every piece:
- A store-wide markup as a percentage, from 0% to 300%.
- A minimum and maximum markup in rupees, so cheap pieces still earn something and expensive ones do not become awkward to sell.
- Rounding to the nearest ₹1, ₹5, ₹10, ₹50 or ₹100, so prices look like prices.
- Category rules that override the store-wide rule for one category. A product follows its own category's rule first, then its parent's, then the store-wide rule.
A preview shows real products at the prices you have not saved yet, so you can see the effect before it reaches customers. Your selling price never falls below the price we charge you.
Out-of-stock pieces
When a piece sells out at our end, you choose what your store does: hide it, which puts the product in draft, or keep it listed as sold out. Either way, stock and prices are refreshed automatically.
What appears in your store
Each product arrives with its title, description, up to five pictures and its weight, and it is published to your online store. The app creates a collection for each category and a menu called Warehouse categories, which you can add to your own navigation. After you save settings that change categories, markup rules or out-of-stock handling, your store updates within minutes. A full pass also runs on its own every few hours.
How the money works
You and your customer deal only with each other, and we deal only with you:
- Your customer pays you, at the price you set. You keep your markup.
- We charge you at your GlamBug price for each order that includes our products. The amount comes from your GlamBug wallet, plus a flat ₹100 delivery charge per package.
- If the wallet is short, the order is held and the app tells you. Top up and it goes through.
- Cash on delivery: we send a cash-on-delivery order to our warehouse only after it has been marked paid. Turn cash on delivery off for our products in your Shopify payment settings, so orders are not left waiting.
Orders, packing and tracking
Only orders that include our products come to us, and only once they are paid. We process them within 24 hours and ship across India. When a courier is booked, the tracking number goes back to your store automatically, so your customer sees it from you.
Two plans
| Free | White label | |
|---|---|---|
| Price | ₹0 a month | $50 a month, with a 7-day free trial |
| Catalogue, your prices, live stock | Yes | Yes |
| Orders, tracking, order history | Yes | Yes |
| Product pictures | Carry the GlamBug icon | Your own logo on every picture |
| Parcels | Go out under the GlamBug name | Your business name and phone number on every parcel |
| Packaging | GlamBug | Your own branded packaging |
White label is billed by Shopify, and you can cancel any time. You upload your logo inside the app. If you upgrade while an order is still waiting to ship, the parcel carries your name. If you want to understand the idea behind it, read White Label and Private Branding.
Returns
Goods sold are final. The one exception is an item that arrives damaged or is not what was ordered. Send that claim from your account, with a video of the parcel being opened. Please tell your customers this before they buy, and put it in your store's own policy.
Your data and your customers' data
We keep only what is needed to deliver an order:
- For each order with our products: the order number, items, totals and payment status, plus the buyer's name, delivery address and phone number. We do not keep the buyer's email address.
- We remove the buyer's name, address, phone number and note 90 days after delivery or cancellation, whether or not anyone asks. A parcel still on its way is never touched.
- If you uninstall the app, your store's access token is deleted at once and we stop updating your store. About 48 hours later, Shopify tells us to erase the store's data, and we remove every buyer's details and the store's connection.
- We use a buyer's details only to fulfil the order. We do not sell them, use them for marketing or combine them with other data. They are shared only with the courier that delivers the parcel.
- We never see card details, because White label is billed by Shopify.
The app reads only the products, inventory and orders it needs, and never touches your own products or orders that contain none of ours. The full privacy policy is at connect.glambug.in/privacy.
Other ways to work with us
Warehouse Connect is one of several routes, and they can live side by side:
- Order by hand through the B2B Catalogue App or on WhatsApp.
- Connect your own software through the Partner API.
- Read how dropshipping with GlamBug works in general.
Frequently asked questions
Do I need to buy a minimum quantity?
No. There is no minimum order quantity.
Can I choose which products appear in my store?
Yes. You tick the categories you want. Anything unticked stays off your storefront.
Who sets the price my customers see?
You do, with a markup percentage, minimum and maximum markup, and rounding. Your price never falls below ours.
What if my wallet runs out?
The order is held, the app tells you, and it goes through as soon as you top up.
Does it work with cash on delivery?
We only act on an order once it is paid, so turn cash on delivery off for our products.
Can my customer return a piece?
Goods sold are final, except when a piece arrives damaged or is not what was ordered. Send a claim with a video of the parcel being opened.
Will it change my own products?
No. The app only handles the products it created and the orders that include them.
Get started
Ask for a supplier account on WhatsApp at +91 72079 01555 or write to [email protected], and we reply within 24 business hours, Monday to Saturday, 10am to 6pm India time. You can read the plans and questions on the Shopify Integration page and begin at connect.glambug.in. Shopify is a trademark of Shopify Inc. This app is not made or endorsed by Shopify.